Terms & Conditions

Please read these terms and conditions ("terms and conditions", "terms") carefully before using [www.horsehoofhelp.co.uk] website (“website”, "service") operated by [O.C Equine] ("us", 'we", "our").

Conditions of use

By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to stop using the website accordingly. [O.C Equine/ Horse Hoof Help] only grants use and access of this website, its products, and its services to those who have accepted its terms.

Before you continue using our website, we advise you to read our privacy policy [https://www.horsehoofhelp.co.uk/privacy-policy] regarding our user data collection. It will help you better understand our practices.

Age restriction

You must be at least 18 (eight-teen) years of age before you can use this website without adults/ legal guardians permission. By using this website without adult/legal guardian consent, you warrant that you are at least 18 years of age and you may legally adhere to this Agreement. [O.C Equine/ Horse Hoof Help] assumes no responsibility for liabilities related to age misrepresentation. The intellectual property available to website users in a digital format (written/video form) may be chargeable, users must have bill-payers permission to make any purchase of digital content from this website. Refunds will not be given under any circumstances once purchase is complete.

Intellectual property

You agree that all materials, products, and services provided on this website are the property of [O.C Equine/ Horse Hoof Help], its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute the [O.C Equine/ Horse Hoof Help]’s intellectual property in any way, including electronic, digital, or new trademark registrations.

You grant [O.C Equine/ Horse Hoof Help] a royalty-free and non-exclusive license to display, use, copy, transmit, and broadcast the content you upload and publish. For issues regarding intellectual property claims, you should contact the company in order to come to an agreement.

Product access/Issuing refunds for digital products

By purchasing and accessing our digital product ("Product"), you agree to be bound by these Terms and Conditions.

We grant you a non-exclusive, non-transferable license to use the Product for personal, non-commercial purposes only.

You agree not to copy, reproduce, distribute, or create derivative works of the Product, in whole or in part, without our express written consent.

You agree to waiver your right to a refund for all digital products that are purchased from [www.horsehoofhelp.co.uk] that are downloadable to your desktop, tablet or mobile device.

You agree to waiver your right to a refund for digital products such as video courses that are purchased from [www.horsehoofhelp.co.uk] whereby any of the video contents have been viewed prior to a refund request.

You agree to allow the administrative users of the website [www.horsehoofhelp.co.uk] to collect and view information on your user account, to assess ‘video-watch time’ and ‘course completion progress’ for the sole purpose of issuing or refusing refunds.

You agree to request a refund within 14 days of the purchase date of any non-downloadable digital products purchased from the website [www.horsehoofhelp.co.uk]

[O.C Equine/Horse Hoof Help] reserves the right to make any digital product unavailable at any time. You agree that there are no minimum requirements for time a product is made accessible for to you. You agree that [O.C Equine/Horse Hoof Help] does not offer a lifetime access to any online course, digital product or downloadable you may purchase from this website [www.horsehoofhelp.co.uk].

Information accuracy

Whilst [O.C Equine/ Horse Hoof Help] provides information as accurately as possible, research into Equine Science topics are ongoing within the industry, therefore amendments will be made to the website as and when [O.C Equine/ Horse Hoof Help] learn of new knowledge. Therefore users of the website should not take any of the contents of the website or their related products or services as fact.

Users of the website are responsible for their own fact-checking and under no circumstances are [O.C Equine/ Horse Hoof Help] responsible for the actions or consequences any website user makes.

Please also see the ‘Limitation of liability’ section of this statement for further information.

User accounts

As a user of this website, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all activities that occur under your account or password.

If you think there are any possible issues regarding the security of your account on the website, inform us immediately so we may address them accordingly.

We reserve all rights to terminate accounts, edit or remove content and cancel orders at our sole discretion.

[www.horsehoofhelp.co.uk] is hosted by Wix whereby The Wix Security team uses an Information Security Program based on international best practices, and it's constantly evolving to address emerging threats. Data encryption using HTTPS, TLS 1.2 and above, and SSL is implemented.

Applicable law

By using this website, you agree that the laws of the [United Kingdom], without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between [O.C Equine/ Horse Hoof Help] and you, or its business partners and associates.

Disputes

Any dispute related in any way to your use of this website or to products you purchase from us shall be arbitrated by state or federal court [United Kingdom] and you consent to exclusive jurisdiction and venue of such courts.

Indemnification

You agree to indemnify [O.C Equine and Horse Hoof Help] and its affiliates and hold [O.C Equine] harmless against legal claims and demands that may arise from your use or misuse of our services. We reserve the right to select our own legal counsel.

Limitation on liability

[O.C Equine/ Horse Hoof Help] is not liable for any damages that may occur to you or your horse as a result of your misuse of our website. None of the information provided within this website or related downloadble or non-downloadable products are to replace Veterinary care, advice and/or treatment.

[O.C Equine/ Horse Hoof Help] reserves the right to edit, modify, and change this Agreement at any time. We shall let our users know of these changes through amending our websites Terms and Conditions statement. This Agreement is an understanding between [O.C Equine/ Horse Hoof Help] and the user, and this supersedes and replaces all prior agreements regarding the use of this website.