Privacy Policy

What Information Do We Collect?

We collect and store any information you enter on our website or provide to us in any other way. This may include:

Personal details such as your name, email address, and password.
Contact information and communication records.
Payment details (including credit card information) if you make a purchase.
Technical data such as your Internet Protocol (IP) address, browser type, and connection details.
Website usage information, including session details, page response times, length of visits to certain pages, and interaction data.
Feedback, product reviews, and recommendations.

How Do We Collect Information?

We collect information in the following ways:

When you enter information on our website, such as through forms, purchases, or account creation.
Through automated tracking tools that monitor your interactions with our site.

Your personal information is used solely for the purposes outlined in this policy.

Why Do We Collect Personal Information?

We collect personal and non-personal information for the following purposes:

To provide and maintain our services.
To offer customer support and technical assistance.
To communicate with users regarding service updates, marketing materials, and promotional messages.
To generate statistical data that helps improve our services.
To comply with legal and regulatory requirements.

How Do We Store, Use, Share, and Disclose Your Information?

Our website is hosted on the Wix.com platform. Wix.com provides the infrastructure for us to operate our services, and your data may be stored on their secure servers behind a firewall.

All direct payment transactions on our site comply with the Payment Card Industry Data Security Standard (PCI-DSS), which ensures the secure handling of payment information by Wix.com and affiliated service providers.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

How Do We Communicate with You?

We may contact you for the following reasons:

To manage your account and process transactions.
To provide customer support and resolve disputes.
To collect payments or outstanding balances.
To send updates about our services and company news.
To request feedback through surveys or questionnaires.
To comply with applicable legal requirements.

We may contact you via email, telephone, text messages, or postal mail.

Cookies and Tracking Technologies

Cookies are small data files stored on your browser that help improve website functionality and user experience. Our website, hosted by Wix, uses essential cookies for security and performance purposes. The cookies currently in operation include:

For more details about cookies and how to manage them, visit: https://allaboutcookies.org

How Can You Withdraw Your Consent?

If you no longer wish us to process your data, you may contact us at [olivia_cresswell@outlook.com]. You can also opt out of marketing communications by selecting the ‘unsubscribe’ option in any email correspondence.

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on our website. If any significant updates are made, we will notify users accordingly.

Accessing, Correcting, or Deleting Your Data If you would like to access, amend, or delete any personal information we hold about you, please contact us at [olivia_cresswell@outlook.com].